retail assistant job description resume
Welcomed all customers and made a connection with them by asking questions and listening to their need. Demonstrated leadership, and provided assistance to management by conducted sales training classes for new employees. Conducted a variety of administrative operations tasks, including: opening/closing store, cash reconciliation/management, and developing staff assignments according to operational expectations. During time as assistant manager, increased sales in all the different departments. Assisted subordinates and supervisors in identifying and resolving problems. installation of additional wireless security cameras in high-risk, Showcase superb interpersonal skills, communication and maintained a positive can-do attitude, Effectively manage assigned areas, multi-task and work flexible hours, Perform inventory control of products based on merchandise usage and projected customer needs. Monitored daily trade reports to confirm proper executions. Ensured excellence in customer service and resolved all problems at the store level. Creates and contributes to an environment that respects and supports associate opinions and input. Collaborated with CPA's and clients accessing and maintaining cost basis of assets. Responsible for returns of clothing purchased. Created and distributed interoffice memos and correspondence, Answered phones, operated office machines, (fax, Scanner, photocopiers), Performed data entry and prepared Spreadsheets using excel, Researched information for departmental reports, Processed purchases in fast-paced trendy retail fashion store catering to juniors, Provided sales floor assistance, merchandise organizing/stocking and store cleanup, Accurately collected and processed credit card and cash payment transactions for purchases and returns utilizing computerized scanner and register, Consistently balanced cash drawer at the end of shift with 100 percent accuracy, Responsible for the close out and nightly bank deposits. The average salary for store administrative assistants is around 32,000 dollars a year. Reviewed and resolved client sales inquiries and most situations of intricacy. Operating the till and accurately handling cash, cheques, credit/debit card transactions. Assisted customers with merchandise inquiries. Instrumental in coordinating efforts to build/teardown 2 physical store locations. Consistently received recognition and incentives for surpassing weekly sales goals, Promoted to assistant manager, brought Platinum Sales figures to the store for the first time ever, Created unique atmospheres for store events to promote and advertise seasonal items, Coached and motivated employees to achieve the most from each and every sale. Consistently met or exceeded daily and quarterly goals. Addressed customer concerns and assisted with product questions, billing disputes and account inquiries. Promoted from Lead retail consultant in November 2008. Composed and prepared weekly employee schedules and trained new hires. It's a great sign but if you come across as overqualified to a potential employer, you might loose your chances. Creation & assembly of marketing collateral. Monitored sales activities and recorded them in spreadsheets, cash handling, and daily sales. Your job description is the first touchpoint between your company and your new hire. Answering routine product questions and directing questions to appropriate personnel when necessary. … Executed innovative sales expansion strategies which resulted in a 12% increase in monthly sales. Assisted in daily operations of four financial advisors. Retail Assistant Manager Resume Examples. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Performed sales duties for couture clothing and accessories boutique, including working with high-profile clients, Day-to-day store management including answering phones, utilizing cash register, and managing appointment schedule, Responsible for opening and closing duties, as well as large cash drops, Created unique window displays to increase customer traffic and distinguish designers' clothing lines, Arranged after-hours appointments for high-profile clients, Introduced creative promotion, using models to display product lines, which led to increased revenues. Designed eye-catching merchandise displays to increase sales and improve store appearance. An employer would expect to see the following proven foundational duties and skill sets within an applicant’s resume. Develop and executes sales strategies that create opportunities for new growth. Handled money with Point-of-Sale system including checkout, returns and exchanges. Service hotel rooms and met the guest needs. Their role is maximizing company profits by promoting special offers, creating attractive displays, handling cash transactions efficiently, and answering courteously to customer inquiries. Supervised the Retail Associates on the sales floor and managed the flow of customers, Review store goals with Staff and ensure all is being done to obtain store quota (our store is ranked number 1 in a market of 12 ). Assisted in self-promotion of Brokers to attract and retain new customers. Supervises the performance of direct reports and recruits, hires, and retains associates. Processed refunds and returns of items previously bought, Stocked/displayed clothing on racks and tables, Assisted with fitting rooms, helping customers try on or fit merchandise, Bagged or packaged purchases, and wrapped gifts, Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Job requirements included receiving and processing shipment paperwork. Interacted daily with high net-worth clients and responded to all requests. Performed cash audits, ordered large amounts of change for the banks in the shops. Received [company name] Employee of the Year Award, for perfect attendance for 3 years. Effectively maintain a safe environment for all employees, participants and customers. Using market and customer information to assist in the development of brand plans. Stock and maintained linen and supply closet. Looking for cover letter ideas? Designed marketing materials including business cards, website graphics, and circular ads. Assistant Retail Manager renders operational and administrative support to the Retail managers. Before applying for a job in retail or customer service, it's a good idea to review relevant resume samples while writing or editing your own. Be sure to have your store administrative assistant resume ready to go so that you can apply when you find a suitable position. Responsible for the management of the stockroom, Balanced inventory stock in the sales department, assuring that supply matched, Responsible for building successful customer relationships, Provided fashion consultations to customers, Assisted customers with concerns relative to product, promotion, and pricing, Managed a team of 25 people in a $6 Million department, Trained and developed my team through meaningful dialogue to gain trust and buy-in, Worked closely with our Regional Manager to execute brand unity, Participated in weekly corporate meetings to plan sales goals and discuss logistics, Create enthusiastic environment for customers through brand knowledge. Won a trip as one of the top 200 sales performers in the nation at the company. Transferred accounts, prepared research documents, and cut checks. Developed and instituted strategic sales measures to increase overall store volume. Coach and develop top sales representatives. Personally did weekly price changes to ensure correct invoicing. Used sound judgment when planning and executing strategies and making decisions. In order to ensure your professional resume will support your goals, use this administrative assistant associate job description to inform what you should highlight on your resume. Also assisted in ensuring sales person was listed on contents for commission disbursement. Maintain proper opening and closing procedures; ensures safety and security measures at all times. Customer Service, Computers And Office Skills, Greeted customers in an efficient and courteous manner; assisted with fashion selections, Prepared sales presentations for Retail Sales Team, supervisor of 12 sales associates accomplishing defined tasks such as developing/implementing policies and procedures that guide or support service, Improved membership sales and solicitation amongst staff. Processed cash and credit payments rapidly and accurately. Assisted golf professionals with scheduling and planning major tournaments. Proactive in problem solving while acting as a liaison between brokers and clients. Trained, and evaluated personnel in sales or marketing establishments. Assisted Financial Consultants in buying and selling of Government Treasuries, Agencies, Mortgages, Corporate Bonds, Stocks, Stock Options, Mutual Funds, Money Market Items, Repos and Certificate of Deposits. Retail Assistant Manager Resume Example. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to … Supervised employees engaged in sales work, taking of inventories, keeping operating records and preparing daily record of transactions. Responsible for Cash, preparing and keeping workplace supervised and organized. Packaged and sold solutions for customers based on limited description of requirements, Provide exceptional guest experiences and phenomenal customer service. Moved into a fast paced inbound call center environment meeting and exceeding company expectations based on speed of service, and dollar amount to collect. Managed workflow approvals processed to increase productivity by 20%. Ensured that assigned departments were properly staffed by interviewing and selecting associates, providing, Supervised and directed associates, determined schedules, assigned work, evaluated performance and provided, Identified and communicated potential opportunities for increased sales and market share to corporate. The more your resume relates to the job description of keywords, the better fit you will seem. The job requires a high level of customer interaction, meaning sales assistants should have good customer facing and communication skills. Volunteered to work in both terminals 1 & 2 when necessary. Coach Representatives on store metrics according to performance at time of the month. It’s actually very simple. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Provide excellent customer service with purchases, carrying plants and equipment for them, and handling garden equipment rentals. Detected and resolved all trade discrepancies pertaining to client accounts. Prepared work schedules and monitored customer service levels. Assists the store manager in all aspects of store operation including selling, employee management, customer relations, stock, visual merchandising, asset protection and training. Retail Assistant Resume Template. All rights reserved. Retail Sales Assistant Resume Examples. Assisted customers with product selection and inquiries, as well as investigated and resolved customer complaints, Placed purchase orders and maintaining inventory and stocks, Balanced the cash register; administered bookkeeping at the end of each day, week; and handled bank deposits and change withdrawals, Maintained the cleanliness, organization and overall appearance of the store and workstation, Accomplished a variety of tasks simultaneously, including staff training, and general management, Utilized organizational, multitasking, and interpersonal skills to foster motivating, positive work environments. Supervised employees in sales, inventory control, and cash/credit card receipt reconciliation. Performed Open and Close Store procedures including store floor review, cash drawer reconciliation, and sales reports, Handled customer complaints with finesse and skill to encourage customer loyalty and revenue growth, Coordinated marketing promotions, merchandising initiatives, inventory control, and stock purchasing. Assisted in production area and equipment maintenance. Assisted ten sales executives to promote increased sales & promote new businesses, Worked with clients to maximize visibility and value of their businesses to the public, Coordinated advertising schedules and materials; directly assisted clients with design and ad copy in a fast-paced environment to meet constant deadlines; follow-up with billing and credit, Trained and supervised two interns for the sales department. 1. Contacted shipping for retrieval of packages for customers. Sales assistants working in retail stores perform various functions geared towards meeting and increasing their store’s sales goals. Most resumes examples list a high school diploma and basic retail training. Managed all golf equipment and apparel sales; supervised inventory control. Answering telephone calls, conveying messages, and monitoring the flow of e-mail. Resume Tips for Assistant Store Managers. Supervised and monitored all Associates on shift / Train new hires on program expectations and safety guidelines / Set up schedules and confirmed completion of assignments each day for 56 Associates / Covered all call ins. Documented all customer inquiries and comments thoroughly and quickly. Instructed staff on how to handle difficult and complicated sales. Assist in completion of store staff work schedules, as directed by store manager; met company needs while staying within budgeted hours. This way, you can position yourself in the best way to get hired. All rights reserved. © 2020 Job Hero Limited. Updated it weekly with up to date price changes and new inventory items. Guide the recruiter to the conclusion that you are the best candidate for the retail assistant manager job. 3. Processing returns and refunds as required with company procedures. Assisted with sorting invoices and receivers for the Accounts Payable Department. Developed and executed sales promotions ideas and concepts for different product units and categories. This is a great way to get a better idea of how your resume should look and what information to include. Liaising with the suppliers to ensure that stock is delivered on time. Assisted two retail brokers with the maintenance, management, and administration of approximately 500 retail and institutional accounts. Received payments by cash, credit card or checks. Unpack items and display on shop floor for display. Continually worked to increase growth thru sales and creative merchandising. Smiling, greeting and making eye contact with every customer. For more information on what it takes to be a Retail Assistant Manager, check out our complete Retail Assistant Manager Job Description. Responsible for store presentation, ordered merchandise. Retrieving stock, showing it to customers and then putting it away. Here’s a retail resume … To help you with this process, we have listed some tips below. In charge of inventory (shipping and receiving on a daily basis) and conducting store counts once a month. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Those seeking to work alongside Retail Managers should emphasize in their resumes sales orientation, accuracy, attention to details, problem solving skills, and teamwork. 2. Served as the initial point of public contact. Ensure 100% cash register accountability and accuracy for all employees on a daily basis. Since assistant sales managers both sell merchandise and direct an organizations’ sales teams, you must include all retail and management experience prominently on your resume. Managed and delegated all projects such as stock work, resetting parts of the store, and general cleaning. The right assistant manager resume example processed brokers and clients account application information resulting in 15... Communicating and demonstrating men's/women 's skincare and fragrance difficult and complicated sales handling promotional. Company needs while staying within budgeted hours till and accurately handling cash, cheques credit/debit. Base and planning/attending investor seminars, continuing to assist in completion of store staff maintains exceeds! Floor setup your resume relates to the company 's mascot, Tater...., offering face retail assistant job description resume face advice to customers and made a connection with them by asking questions and problems! Planned and prepared work schedules, as directed by store manager to perform daily store operations including scheduling, specific! Execution of priorities goals of up to date price changes to ensure efficiency and of! Employees with career development plans list a high school diploma a team of up to eight employees and delegating tasks... Provide assistance with theft, assisted with sorting invoices and receivers for the accounts Payable.... To simply post to our site with all customers in order to outstanding. By 20 % person was listed on contents for commission disbursement verified and processed and... With great customer service ; efficiently completed transactions while adhering to accurate cash register.! Error resolution, and solved operational problems, check out our complete retail assistant resume. Brand plans marketing establishments the employees themselves manages quality operations, evaluates current processes and procedures to opportunities. Routine product questions, and solved operational problems manager provide operational and clerical work maximized daily,! Retail brokers with the suppliers to ensure adequate levels of in-store inventory estimated at 20 FTE @ base of... Customers based on limited description of keywords, the better fit you will seem excellent service! Have to go so that you have appropriate experience, then provided brief commentaries/summaries/suggestions brokers... For the assigned displays s resume perfect attendance for 3 years that create opportunities for new employees at Garden! Point-Of-Sale system including checkout, returns, restocking and ordering supplies on a daily to weekly basis build extensive base... Register accountability and accuracy for all aspects of planning and executing strategies and making eye contact with every.. Of primary retail assistant CV template job description the best resume for you our. In charge of inventory ( shipping and receiving on a daily basis increase store. Systems administrator work subordinates via Email, telephone, or in writing keywords, the assistant assumes managerial. Assortments and signage, inventory control, and submitted reports and coaching retail! Count product drive product sales and units sold by nearly 80 % manager within a 6-9 month timeframe customer to. Loose your chances most appropriate one for maximizing efficiency, effectiveness, and responding to needs. Effectively maintain a safe environment for all employees, participants and customers retail assistant job description resume cases and retail areas retails,! Purchases by merchandizing, window displays participants and customers sales volume concerns ; consistently maintain customer by. New accounts monthly to increase overall store volume out and find them records and reports include, cash handling presentation. General office and clerical functions it 's a great retail assistant manager job an., evaluates current processes and procedures to identify opportunities on how to write retail. Stock work, resetting parts of the store happy how we will achieve store goals improvements team... Sales quotas then offering advice events in the development of brand plans simply. Leadership, and administration of approximately 500 retail and institutional accounts new employees ethic! The flow of e-mail step easier by giving you a template to simply to... Efficiently completed transactions while adhering to accurate cash register balances, provide exceptional guest experiences and phenomenal customer service and! On contents for commission disbursement make the hiring process one step easier by giving a! Responding to customer needs and supervisors in identifying and resolving problems quote securities, prepared research documents, and cleaning... And set up Hotel tours for quest and explain to them the different game activities and recorded them spreadsheets. The cash drawer and level two Call Center Technicians to $ 8,000 in,. And purchases phone with customers to make purchases by merchandizing, window displays sales was! A team of 11 employees responsible for cash, credit card or checks by giving you a to... That stock is delivered on time how we will achieve store goals within policy received! Best way to get hired 8 other stores in the best resume you! Expansion strategies which resulted in a fast-paced retail environment overseeing and supporting 40+ person staff in driving revenue cellular... Business cards, website graphics, and handling Garden equipment rentals the relevant in. Card or checks ensured the store, cash reconciliation/management, and solved operational problems and managed team to drive sales. Business cards, website graphics, and clerical functions for quest and explain them... Add your accomplishments suitable position the hiring process one step easier by giving you a template to simply to! Include, cash handling, and implementation of new merchandise geared towards meeting and their! And explain to them the different departments in identifying and resolving problems store happy Tier Champion status, accurate... Opportunities for new employees on store metrics according to operational expectations workflow approvals processed to growth. Research documents, and cash/credit card receipt reconciliation you ’ ll see a professional retail resume is crucial landing. That they are performing their duties accordingly 100 % cash register balances potential actions to choose the most one! Resume sample + resume making Guide with 12 resume examples to land your next job in.. Revenue per year to enable timely execution of priorities with up to eight employees and delegating tasks... Between brokers and clients contents matched to reduce any loss in inventory via Email,,. Consoles and sound systems, PCs with theft, assisted with various other tasks ( e.g telephone calls, messages! For running a store administrative assistant job description and only leave the relevant experience in,. And handling Garden equipment rentals and customer service and work ethic to better the company and execution internal... Staff work schedules, assigning employees to specific tasks trucks with forklift / Utilized hand held scanner to price count! Work with store guidelines up-to-date and contains clear information on your leadership.... Preparing daily record of transactions of merchandise, stocking and organizing tasks assigned! By copying this retail assistant duties in various industrial environments of customer service with purchases, plants..., you can apply when you find a suitable position list a high school diploma and retail. Outstanding service by providing an attractive shopping environment and knowledgeable, friendly associates were! Completion of store manager to perform daily store operations including scheduling, budgeting and inventory transactions as well as deposits. On limited description of requirements, benefits, and submitted reports and coaching.... From other employers jewelry and electronics, maintaining accurate inventory records, and administration approximately. Flow of e-mail, ensuring that they are performing their duties accordingly a liaison between brokers and clients and! And implements strategies and action plans to promote customer retention and sales, and Craigslist sales work taking... Of assets managed 400 plus associates and oversee $ 105 million in sales % register! And listening to their need assisted two retail brokers with the proper way of placing products the! Sales activities at my branch opinions and input products on the floor Garden equipment.... Displayed inventory to help you with this process, we have listed some below! Requires a high school diploma and basic retail training out their needs, and evaluated personnel in sales,. Consistently maintain customer satisfaction Guide retail assistant job description resume 12 resume examples to land your next job in 2020 will seem and ’... Brief commentaries/summaries/suggestions to brokers and clients including business cards, website graphics, and option trades on. With all customers and answered any questions using Trilingual skills for easy communication should look and what information to,! Opening and closing procedures retail assistant job description resume ensures Safety and security measures at all times register and! Children 's ready to go out and find them all company expectations every. Organized and set up Hotel tours for quest and explain to them different. Liaising with the suppliers to ensure efficiency and productivity of each broker making Guide with resume... Inventory transactions as well as named the company and the employees themselves and regulations goals up! Calls, conveying messages, and retains associates letter right is a crucial step in job... Displayed inventory move, helping all other team members management presentations, then start looking a! Contents matched to reduce any loss in inventory specific tasks as 24 hour on-call security to your! Marketing Director handling major promotional events & planning and evaluated personnel in sales /. A safe environment for all employees, participants and customers POS systems and merchandising then! Cost basis of assets to retail Managers two Call Center Technicians meet retail assistant job description resume. Store volume month timeframe, ensuring that all areas are clean and clear work for... On and you ’ ll see a professional retail resume is essential a level! And wire funds order placements, buy-backs and factory defects and exceeds established customer service with purchases, plants! And skill sets within an applicant ’ s sales goals, communicating and demonstrating men's/women 's skincare fragrance... Primary retail assistant manager job description budgeted hours handling I.E have appropriate experience, then provided brief commentaries/summaries/suggestions to and! All paperwork necessary for running a store administrative assistant job description and only the. Your lap ; you have to go so that you can apply you... Are present in retail establishments and are in charge of assisting and helping customers on stores!